Please take a moment to help us improve your experience with Olsa.

Product Quality

The quality of Olsa products meets your standard expectations.
Strongly agreeAgreeDisagreeStrongly Disagree
How would you rate our products?
Consistent high qualityGenerally goodQuality variesPoor Quality
The quality of Olsa products exceeds that of other suppliers of similar products.
Strongly agreeAgreeDisagreeStrongly Disagree
You would purchase our products again.
Strongly agreeAgreeDisagreeStrongly Disagree
What would be your most important factors in choosing this product?
ValueBest PerformanceName RecognitionHigh QualityPrice
Would you be likely to select this product over other offerings from other suppliers.
YesNo
Please Explain
Other comments, concerns or recommendations on Product Quality:

Packaging

Olsa’ shipments are packaged with quality and care.
Strongly agreeAgreeDisagreeStrongly Disagree
Olsa’ packaging is as good as or better than other suppliers of similar products.
Strongly agreeAgreeDisagreeStrongly Disagree
Other comments, concerns or recommendations on Packaging:

Documentation

Olsa provides adequate and proper documentation with your orders.
Strongly agreeAgreeDisagreeStrongly Disagree
Olsa’ documentation is as good as or better than other suppliers of similar products.
Strongly agreeAgreeDisagreeStrongly Disagree
Olsa’ documentation is readily available.
Strongly agreeAgreeDisagreeStrongly Disagree
Other comments, concerns or recommendations on Documentation:

Technical Assistance

Olsa’ Quality, Engineering and Technical Service assistance has resulted in successful problem resolution and/or realized business opportunities.
Strongly agreeAgreeDisagreeStrongly Disagree
The Quality, Engineering or Technical Service provided by Olsa exceeds that of other suppliers of similar products.
Strongly agreeAgreeDisagreeStrongly Disagree
Other comments, concerns or recommendations on Technical Assistance:

Customer Service

Were your questions answered promptly and professionally?
YesNo
If no please explain:
How would you rate the staff?
Friendly and helpfulAverageVariesPoor service
Olsa’ products are ready, shipped and delivered on time.
Strongly agreeAgreeDisagreeStrongly Disagree
Olsa’ delivery performance is superior to other suppliers of similar products.
Strongly agreeAgreeDisagreeStrongly Disagree
Other comments, concerns or recommendations on Customer Service:
What is Olsa’ most notable strength?
What is Olsa’ most recognizable weakness?
Other comments, concerns or recommendations for improvement:

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